Price Match Guarantee - Terms of Service
If you secure a loan with any lender at a lower combination of interest rate, fees, and monthly mortgage insurance, we will provide you with a $1,000 check. To ensure a fair and accurate comparison, and to create a level playing field for everyone involved, please adhere to the following conditions:
- Quote: Present us with an official, detailed, written quote from a competing lender. The quote should include specific details such as the lender’s name, date of the quote, loan type, term, purchase price/property value, loan amount, interest rate, monthly mortgage insurance amount (if applicable), exact amounts for all lender fees, discount points, lender credits/rebates, as well as precise amounts for all third-party charges, including appraisal, credit report, and title company fees. It is important to provide us with the quote on the same day you receive it, and then obtain a written quote from us on that exact day. This will allow us to review both quotes with you over the phone. Keep in mind that interest rates fluctuate daily, and comparing quotes from different days can lead to misleading comparisons. To ensure an accurate assessment, always compare quotes on the same day.
- Rate Lock: Notify us when you decide to proceed with another lender and lock in your rate on the same day you receive written quotes from both Real-Finity Mortgage and your chosen lender. Within 48 hours (two business days) of locking in your rate, email us an unaltered copy of your official locked rate Loan Estimate (LE) provided by the other lender. The locked LE should match the fees sheet or preliminary loan estimate you provided us with. It must include the lender’s name, date, interest rate, APR, loan type, term, exact amount of any mortgage insurance, lock length, and any applicable points/cost or rebate/credit associated with the chosen interest rate.
- Closing: Within 48 hours (two business days) of closing your loan, provide us with a complete and unaltered final, signed Closing Disclosure (CD) and the “NOTE” from your closing documents. These documents must precisely match the original written quote and the locked loan estimate provided by the other lender, as well as the documents you shared with us. This verification ensures that the other lender indeed delivered the same combination of interest rate, fees, and monthly mortgage insurance (if applicable) that they initially quoted.
- Superior Pricing and Claiming Your $1,000: If we are able to offer you a better price after you have locked in with a competitor, and before your closing date with them, but you choose not to accept our superior pricing, you will not be eligible for the $1,000 lowest rate guarantee. However, if we are unable to provide you with a better price before your closing date with a competitor, and your original detailed quote, official locked loan estimate, and final, signed closing disclosure and note all match, showing the same combination of interest rate, fees, and monthly mortgage insurance, and you have fulfilled the aforementioned terms and requirements, we will send you a $1,000 check within 30 days.
At Real-Finity Mortgage, we prioritize honesty and transparency when dealing with every client. We achieve significant savings for our clients by independently comparing the offerings of premier lenders nationwide, utilizing our volume discounts as a broker, and accepting lower profits on each loan. This is our commitment to delivering exceptional mortgage lending services.
The $1,000 lowest rate guarantee is not applicable to all loan types and is limited to fixed-rate Conventional Conforming loans (excluding Jumbo loans and High Balance Loans), FHA, and VA loans. Offers from the builder’s preferred lender are also excluded. Guarantee is only offered on identical matching loan types and products offered by Real-Finity Mortgage on loan amounts of $200,000 or higher and loans that do not include an obligation to open or retain a banking relationship with a depository bank. You will not be entitled to the $1,000 we guarantee if you choose to decline a superior price from Real-Finity Mortgage that is made to you any time after you lock with a competitor and before you close/sign final documents with that competitor.